ABOUT US
Welcome to Queeenn H Palace, where customized artistry meets intentional education. With over six years of experience, Hanan specializes in luxury lash extensions, lash lifts, and brow services designed around each client’s unique features and personal style. Queeenn H Palace is also home to Palace University, offering personalized lash trainings, eye-styling education, and continued mentorship for artists ready to strengthen their skills, build confidence, and grow beyond the chair. Whether you’re booking a beauty service or investing in your education, every experience is thoughtfully designed for you.
CANCELLATION POLICY
CANCELLATION & RESCHEDULING POLICY Appointments must be canceled or rescheduled at least 48 hours before the scheduled appointment time. Cancellations or rescheduling requests made less than 48 hours before the appointment, including same-day requests, will result in a fee equal to 30% of the scheduled service total. Any deposit already paid will be applied toward this fee and will not be charged in addition to it. No-call, no-shows will be charged 100% of the scheduled service total to the card on file. Deposits are nonrefundable. With proper notice, a deposit may be transferred one time to a new appointment at the discretion of Queeenn H Palace. If a payment is declined, future bookings will be restricted until the outstanding balance is paid in full. Future appointments may also require full payment at the time of booking. Please communicate as soon as possible if an emergency occurs. By booking, you acknowledge and agree to this policy and authorize Queeenn H Palace to charge the card on file according to these terms.